Our site has 256bit SSL certificate and all your transactions are processed by secure data transfer (you can verify this by checking whether the site starts with https, rather than http). Shop safely with us!
All our diamond products are I’m Diamond certified. In addition, some products have GIA – HRD international certifications. Additional certification is indicated on each product’s own page. In addition, you can request an international HRD jewelery certificate for each product free of charge. Your jewelry will be sent to the international laboratory and re-certified independently from us. This process takes about a week. Your jewelry is sent to you with the certificates it has.
Your products are guaranteed with us! Within the 2-year warranty period, your products are under the repair and maintenance warranty of I’m Diamond. I’m Diamond is always with you for any problems that may occur after this period. You can find details on our Warranty Conditions page.
Your jewel is meticulously prepared and delivered to you in a special and stylish packaging in a way that will not damage the product. If you wish, we can add your special notes for your gifts.
Your jewelry is our responsibility until it reaches you with an insured shipping company, this is for free in Turkey and with special rates internationally.
Returns and exchanges are very easy at I’m Diamond. You can see the steps you need to follow in your transactions on our Return Transactions page.